nofio wireless adapter for Valve Index

Exchange Policy

We do not accept exchanges for Change of Mind Returns, given that all items are made to order.

We only accept exchanges for items falling under the following categories: 

● Defective Product Returns

● Damaged in Transit Returns

● Incorrect Item Returns

14-Day Exchange Policy:

You have 14 days from the date of receiving your item to request an exchange. To initiate an exchange, please contact us at hello@nofio.co.

 If your exchange is approved, we'll provide a return shipping label along with instructions on where and how to send your package. Items returned without prior exchange authorisation will not be accepted.

For any exchange-related queries, feel free to reach out to us at hello@nofio.co.

Damages and Issues:

Upon receiving your order, please inspect it promptly. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at hello@nofio.co. We will assess the issue and make it right.

Refunds:

 We do not offer or accept refunds due to the ‘made to order' nature of our items. However, we do offer product exchanges for Defective Products, products Damaged in Transit, and Incorrect Items.

EU POLICY

European Union 14-Day Cooling Off Period:

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As mentioned earlier, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Proof of purchase is required.